The focus of the simulation is on managing the Community Adult Service Agency (CASA, Inc.) program. The $7 million budget is funded by governmental and private funds to provide evaluation/assessment, and programs and services leading to employment. The participant will experience the system interdependencies of management decisions that affect operational plans, budget, staffing, services and customer satisfaction.
Each team has a computer to communicate with the instructor and access the Internet. Simulated exercises use the Internet to obtain and transmit information to government organizations, board members, and professional organizations. The computer and Internet are also used for role playing and to improve decision-making by accessing a data base; these are examples of using technology to improve management decisions.
Contact: Ronald B. House. Ph.D. for additional information at www.Simulationhouse.com or Tel. (352) 843-8998
Email: rbhouse@simulationhouse.com.
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